How to Show The User Name on The Stories?

Using the end user's name in a Story can enhance personalization, engagement, retention, brand loyalty, and conversion rates, ultimately contributing to a more effective and impactful user experience.

What you need to do is follow these steps:

  • Go to Settings --> Data Management --> User Properties
  • To be able to have user properties on your story groups or stories type in the user property that you'd like to add and then click + New Property to add your properties
  • If you'd like to remove user properties, you can simply click on the "x" button right next to it
3840

🚧

Remember!

Those user properties must be the same as your mobile data already has.

After adding User Properties, you just type whatever you want your users to see and add a user property to it, for example; Hello {user_name} !

1280

Complete Technical Steps on The Client Side